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Frequently Asked Questions
The Luxe Xchange Support
Purchases
Try Then Buy
Will the items be discounted?
Yes, we will always offer a discount from the retail price.
Articles in this section
How do I purchase an Item?
Will the items be discounted?
Can I return a piece after I purchase it?
I sent back an item that I love. Can I buy it?
Can I buy a piece that I have not tried?
Can I use a different credit card than the one attached to my account to pay for a purchase?
Why is the Buy option disabled for some items?
Where can I check the history of my item purchases?
I am seeing a better price for an item online than the price shown in my At-Home section. Will you match the price?
Can I purchase a Try-Then-Buy item in a different size than the one I Closeted?
I have an item and love it so much that I don't want to send it back. Can I buy it from you?
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SUPPORT
Email:
support@theluxexchange1.com
